Creatah Software Technologies Pvt Ltd – Privacy Policy

1. Introduction

At Creatah Software Technologies Pvt Ltd (“we,” “us,” “our”), based in Chennai, Tamil Nadu, India, we value your privacy. This Privacy Policy explains what personal data we collect, how we use it, and your rights.

2. Information We Collect

a. Personal Information

• Name, email, phone number, company details, and any other contact information (via forms or emails).
• Project details or business inquiries submitted through our website.

b. Usage Information

• IP address, browser type, pages visited, time spent, referring pages, timestamp, and click patterns (via cookies, logs).

3. How We Use Your Information

• Provide and improve our services.
• Respond to inquiries and deliver customer support.
• Send updates or promotional content (with opt-out options).
• Prevent fraud and secure our services.

4. Cookies & Tracking

We use cookies and similar tools to enhance user experience (e.g., session persistence, language preferences). You can disable cookies via your browser, but this may affect website functionality.

5. Data Sharing

We may share your data with:

• Affiliates and service providers, such as hosting or email platforms—only for service delivery and bound by confidentiality.
• Legal authorities, if required by law, or as part of business restructuring (e.g., merger or acquisition).

6. International Data Transfers

Data may be processed or stored outside India, where laws may differ. We ensure adequate protection via confidentiality agreements.

7. Data Retention

We retain personal data only as long as needed—for legitimate business purposes, legal obligations, or dispute resolution. Obsolete data is deleted or anonymized securely.

8. Your Rights

Depending on applicable laws, you may request:

• Access to your personal data
• Correction or deletion of inaccuracies
• Withdrawal of consent
• To unsubscribe from marketing communications

Make any such request by contacting us at info@creatah.com.

9. Security

We implement industry-standard security measures—but no system is 100% secure. We continually review and update our processes to protect your data.

10. Minors

Our services are not intended for children under 16. We don’t knowingly collect personal data from minors. If you suspect otherwise, please contact us immediately.

11. Changes to This Policy

We may update this policy occasionally. The revised version will be posted on this page with the new date. Please review it periodically.

12. Contact Us

For any privacy concerns, questions, or requests, reach out at:
Email: info@creatah.com
Address: Creatah Software Technologies Pvt Ltd, Perambur High Road, Chennai, Tamil Nadu, India 600012